Recensionen skriven 2013-07-26 av: Pacharee Polson
Hur sköttes bokningen?: MUST read the review before booking.
Övriga kommentarer om hotellet: My experience at Kochang resort and spa was a nightmare,when we arrived at 4 p.m. we have to wait 25mins. for our room to be ready I thought ok they re supper busy that is agood sign but we saw no other customers.In the morning at breakfast we saw 2 other hetel customers beside us all day,that evening the hotel pipe broke and we had no t.v.and the toilet water keep bulbling making lound noises and the sink spit out nasty brown water that left brown ring around the sink also the maid pounded on our door real lound at 9 a.m.because they wanted to clean our room. Day 3 we woke up with horrible red itchy spots on our bodies and we notice that all of the sheets were real sandy and not to mention the hard rock pillows and real hard beds I could not use the pillow it hurt my neck,the glass in the room was barely rinse and rewrap in sanitation paper they did not put new clean glasses. We d stay there 3 night and we only saw 2 others customers in this big resort hotel the whole time and started wonder?when other hotel near has many people when we got back home we d check othe reviews I regret not checking the review before booking the room. My recommendation is DO NOT GO THERE!! Unless u want to be eat alive by bed bugs I have scap scars on my legs and arms and other area on my bodies for weeks:( NoT HAPPY! The location is great and the hotel is nice but too many problems too bad:(
Recensionen skriven 2013-03-25 av: Sergey Kalkaev
Hur sköttes bokningen?: 5+
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Recensionen skriven 2013-02-05 av: Maria Radkova
Hur sköttes bokningen?: Quite all right
Övriga kommentarer om hotellet: DO NOT CHOOSE THIS RESORT ANYWAY!If you want to have a room with properly working sinks and showers, bed clothes without holes and spots on it, if you don t want to smell the bathroom stinking of urina every day, if you want to enjoy your TASTY AND VARIOUS breakfast at the seaside hotel restaurant, than please choose another hotel.The one and the biggest advantage of this resort is its beach that is clear and has one of the finest accesses to the sea.
Recensionen skriven 2013-01-13 av: Josef Varvoda
Hur sköttes bokningen?:
Övriga kommentarer om hotellet: We have a good Holyday in the Hotel,but only the Service in Restaurant ist not so good !I think come again.Best regards J.Varvoda
Recensionen skriven 2013-01-07 av: Mr Lundvall
Hur sköttes bokningen?: Just perfect!
Övriga kommentarer om hotellet: Really pleasant hotel with nice and clean room and a beautiful garden. Very good service and nice staff. Basic breakfast was served. Other gusets was taken food from the buffet and filled cans and plasticbags with food under the table. The buffe was to empty because of that. Unfortunately too few sunbeds, so we had to lie directly on the sand. The sunbeds was reserved with towels and belongings but no one was there. The staff did not prevent that kind of behavior. Many guests from Russia. Good location close to shopping and restaurants. Many salesmen on the beach every day.
Recensionen skriven 2012-12-18 av: Terje Josten
Hur sköttes bokningen?:
Övriga kommentarer om hotellet: I had a really nice stay at Koh Chang Resort and Spa. Nice bungalow, good facilities at the resort and a really nice beach. Koh Chang Island is also Ã¥ nice island with a lot of things to see and do .
Recensionen skriven 2012-02-20 av: Tommy
Hur sköttes bokningen?:
Övriga kommentarer om hotellet: Hello.Thanks for your e-mail.We are very impressed of your hotel. The service and food was good and the beach was very good and close to the hotel.We like very much to come bask to you and we look forward to visit you again.RgardsTommy
Recensionen skriven 2010-01-09 av: xxx xxx
Hur sköttes bokningen?:
Övriga kommentarer om hotellet: NOT RECOMENDABLE< OVERPRICED LOUSY SERVICEWe have stayed here from dec 29th until jan 2nd 2010. I must say, We have never been so dissapointed about a resort as we were here. Upon arrival, our room was dirty, there was a cockroach under the table, a dirty towel in that bathroom which was almost totally under water. The ceiling was leaking. Also the balcony was flooded. We went immediately to reception and after 20 min somebody came an cleaned the cockroach and took away the dirty towel from the bathroom and placed it on the balcony. We told reception about the leaking ceiling, they promised us 3 times somebody was coming, we never saw anyone. The next day (dec 30th) we wanted to go to the beach, the guys did not want to place a sunbed for us, because the next dat they had to build up for the new years event. Half of the beds was taken away and we did not see anybody builing up a stage or something. This was rediculous, there were 25 beds for the whole hotel! We went to the front desk and after complaints we finally got two beds. The next day there were not enough sunbeds either, also on jan 2nd, the beach was still not restored, still 30 beds for the whole hotel.Our most dissapointing thing was the new years eve dinner. We were charged 2500 Baht (apr. 50 euro) for LOUSY, cold, awfull tasting food and no drinks were included. Not even 1 alcoholic drink. I wonder why this costed 2500 baht. The show was a Thai program, which was totally not intesting for international guests and the music was also in Thai, but the theme was Hawaii. The tables were not decorated, there was nothing extraordinary. We saw the etablisement of other resorts and it was wonderful, festive tables, good food. I have complained at the front desk, I do not think this dinner was worth 2500 baht per person. We have payed 100 euro s for cold rice and mushy shrimps. An other remark about this hotel is: Nobody, execpt for one person at the front desk, speaks English. It is imposible to communicate. Once again, we are very, very disapoined and did not have a vacation feeling at this resort at all. We have traveld many kilometers from Holland to enjoy a nice vacation on Koh Chang and it was totally spoiled by this stay. I nwould NOT recommend this hotel to anyone
Recensionen skriven 2008-03-24 av: Thomas Bengtsson
Hur sköttes bokningen?: This hotel should not be on Hotell-Thailand.se site.
Övriga kommentarer om hotellet: We have been in Thailand twice, people are very kindly and nice to children.But at this hotel (Koh Chang Resort & Spa) the staff cant speek english, even a bigger problem is that they dont want to understand. This place is not representive for Thailand, the bed and room are dirty, lot of bed bugs, dont look under the bed. The toilet is under all critic, stop in toilet and shower. Twice the aircondition stop working. For example, the guest before us leave a chewinggum on the table, the staff did not take this away for two weeks, and if you eat something in the room you have to go back to the restaurang with the dishes, if not dirty dishes stays in your room.Tourist from example Europe are not in prioritet compare to chines people who comes avery weekend ( a lot of chines and they reserve the hole restaurang), in the morning you have to go up latest around 08.00 if you want to have a chance to eat some breakfast, - dont go up, the breakfast is not good, you better sleep. Watch out for Russian people, they eat everything in the morning and take your sunbed at the beach even if you booked a bed, they dont care and the staff in the hotel doesnt understand what you trying to explain.If you want a sunbed,you have to reserve around 07.00.About the breakfast, we had to pay 125baht for our kid 8 years old just to eat a cold panncake, he dont drink juice or anything else becourse there is nothing left at the table.The only good thing with the hotel is when you leave it!!!!!!One thing that is good is the beach, that is really good and other hotels in this area is nice, at least nice and understand english. A tip, if you dont care living dirty and pay a lot of money for the room, you can eat cheap at paradise hotel, they are frindy and nice to children. One thing is ectremly clear, we dont coming back to this hotel even if they pay us money!Fam Bengtsson, Sweden.